:root{--ink:#0A2A4A;--muted:#596579;--accent:#0062B2;--line:#E4E8EF;--paper:#F4F6FA;--lime:#FBEFA6;--red:#b33b36}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:'Avenir Next','Segoe UI',sans-serif;font-size:14px}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}button:focus-visible,a:focus-visible{outline:3px solid #0062B2;outline-offset:3px}input:focus,textarea:focus,select:focus{outline:2px solid #3E9BE9;outline-offset:1px}a{color:var(--accent)}.sidebar{position:fixed;inset:0 auto 0 0;width:240px;background:#FFFFFF;border-right:1px solid var(--line);padding:35px 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p{font-family:Georgia,serif;font-size:19px;line-height:1.5;color:#475569;margin:19px 0 32px}.live-dot{display:inline-block;width:6px;height:6px;background:#648846;border-radius:50%;margin-right:6px}.team{border-top:1px solid #E4E8EF;padding-top:22px;display:flex;align-items:center;gap:10px;color:var(--ink);font-size:11px;font-weight:650}.avatar{background:#E7F0FA;display:grid;place-items:center;border-radius:50%;width:35px;height:35px;font-size:11px;flex-shrink:0}.team small{display:block;font-size:10px;color:var(--muted);font-weight:400;margin-top:5px}main{margin-left:240px;padding:0 42px;max-width:1800px}.topbar{height:83px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;font-size:11px;color:var(--muted)}.topbar strong{font-weight:500;color:var(--ink)}.slash{margin:0 12px;color:#7A8699}.local-label{font-size:10px}.page-header{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:43px 0 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información"]{background:#fff3d9;color:#907137}.badge[data-status="Resuelto"],.badge[data-status="Cerrado"]{background:#e3efda;color:#4e7844}.badge[data-status="En revisión"]{background:#e9edf5;color:#62738f}.priority{font-size:10px;display:inline-flex;align-items:center;gap:6px}.priority:before{content:'';width:5px;height:5px;border-radius:50%;background:#b9c2af}.priority[data-priority="Media"]:before{background:#c6a74b}.priority[data-priority="Alta"]:before{background:#df8a45}.priority[data-priority="Urgente"]:before{background:#cc554f}.muted{color:var(--muted)}.overdue{color:var(--red)}.table-footer{padding:15px 23px;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:12px;color:#596579;font-size:10px}.page-footer{display:flex;justify-content:space-between;gap:16px;color:#596579;font-size:10px;margin:23px 0 30px}.page-footer>span:first-child{letter-spacing:1px;font-size:9px}.empty{text-align:center;padding:48px 25px 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0}.detail-meta{display:flex;gap:9px;align-items:center;flex-wrap:wrap;margin-bottom:15px}.description{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;font-size:13px}.detail-facts{font-size:11px;line-height:1.9;color:var(--muted);margin-top:15px}.section-heading{font-size:13px;font-weight:650;padding-bottom:13px;margin:0 0 16px;border-bottom:1px solid var(--line)}.history{padding:0 28px 25px}.event{border-left:1px solid #E4E8EF;padding:0 0 21px 19px;margin-left:5px;position:relative}.event:before{content:'';position:absolute;left:-4px;top:4px;width:7px;height:7px;background:#3E9BE9;border-radius:50%}.event-heading{font-size:11px;display:flex;gap:10px;justify-content:space-between}.event time{font-size:10px;color:var(--muted)}.event p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.7;margin:7px 0}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:var(--ink);color:white;border-radius:8px;padding:14px 22px;box-shadow:0 5px 25px #06203822;font-size:12px;z-index:20;max-width:90vw}.loading{padding:60px;text-align:center;color:var(--muted)}[hidden]{display:none!important}@media(min-width:1600px){main{padding:0 65px}.filters .search{min-width:280px}}@media(max-width:1150px){.sidebar{width:200px;padding:30px 15px}main{margin-left:200px;padding:0 25px}.metrics{gap:10px}.metric{padding:16px}h1{font-size:33px}.filters{gap:7px}.table-footer>span:last-child{display:none}}@media(max-width:800px){.sidebar{position:static;width:auto;height:auto;padding:16px 22px;border-right:0;border-bottom:1px solid var(--line);flex-direction:row;align-items:center;justify-content:space-between}.brand{font-size:24px}.brand-mark{height:32px;width:32px;font-size:25px}.workspace,.sidebar-bottom{display:none}.nav{padding:8px 11px;font-size:11px}.nav>span:first-child{display:none}.nav-count{margin-left:5px}main{margin:0;padding:0 20px}.topbar{height:55px}.local-label{display:none}.page-header{padding:27px 0 24px}.page-header p{font-size:11px}.metrics{grid-template-columns:repeat(2,1fr);margin-bottom:22px}.metric strong{font-size:30px;margin:9px 0}.metric small{font-size:9px}.filters{padding:15px}.filters .search{flex-basis:100%}.filters select{flex:1;max-width:none;min-width:calc(50% - 10px)}.inbox-title{padding:20px 15px 8px}.inbox-title h2{font-size:15px}.tabs{padding:0 15px;gap:23px}th:nth-child(4),td:nth-child(4),th:nth-child(5),td:nth-child(5){display:none}th:first-child{width:51%;padding-left:15px}td:first-child{padding-left:15px}th,td{padding:13px 8px}h1{font-size:29px}.page-footer>span:last-child{display:none}.form-grid{gap:14px}.dialog-header,.form-body,.detail-intro{padding-left:20px;padding-right:20px}.history{padding-left:20px;padding-right:20px}.dialog-header h2{font-size:21px}.event-heading{flex-wrap:wrap;gap:4px}.empty{padding:35px 20px}}@media(max-width:480px){.page-header{align-items:flex-start;flex-direction:column;gap:19px}.page-header>.primary{width:100%}.eyebrow{font-size:9px}.form-grid{grid-template-columns:1fr}.badge{font-size:8px;padding:4px}.ticket-title{font-size:11px}.ticket-sub{font-size:9px}.form-actions{padding:16px 20px}.topbar{font-size:10px}}@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}
/* Language controls stay available on small screens and in open forms. */
.topbar-tools,.dialog-tools{display:flex;align-items:center;gap:14px}.language-control{display:flex;align-items:center;gap:7px;font-size:10px;color:var(--muted);white-space:nowrap}.language-select{border:1px solid #E4E8EF;border-radius:6px;background:#fff;color:var(--ink);padding:7px 9px;min-height:34px;font-size:12px;max-width:120px}.dialog-tools{margin-left:12px}.dialog-tools .language-control>span{display:none}.file-input{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden;clip-path:inset(50%);padding:0!important;margin:0!important}.upload .secondary{margin-top:12px}html:lang(zh) body{font-family:'PingFang SC','Microsoft YaHei',sans-serif}html:lang(zh) .eyebrow,html:lang(zh) .workspace,html:lang(zh) thead{letter-spacing:.8px}html:lang(zh) .sidebar-bottom p{font-family:'PingFang SC','Microsoft YaHei',sans-serif}@media(max-width:800px){.topbar{gap:12px;height:auto;min-height:60px;padding:12px 0;flex-wrap:wrap}.topbar-tools{margin-left:auto}.dialog-header{gap:8px}.dialog-tools{gap:7px}.dialog-tools .language-select{max-width:100px;font-size:11px}.dialog-header h2{font-size:20px}.language-control{gap:5px}}@media(max-width:480px){.dialog-header{flex-wrap:wrap}.dialog-tools{margin-left:auto}.local-label{display:none}}
.signed-out .sidebar,.signed-out main{display:none}.session-screen{min-height:100vh;display:grid;place-items:center;padding:24px;background:#E7F0FA}.session-card{width:min(440px,100%);padding:32px;background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 20px 65px #06203810}.session-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px}.session-card h1{font-size:28px}.session-card form{display:grid;gap:17px;margin-top:24px}.session-card .primary{width:100%}.session-card .hint{font-size:12px;line-height:1.8}.admin-nav{margin-top:9px;background:transparent;font-size:12px}.admin-nav:hover{background:#E7F0FA}#account-box{border-bottom:1px solid var(--line);padding-bottom:15px;margin-bottom:18px;display:flex;flex-direction:column;align-items:flex-start;gap:6px}#account-role{color:var(--muted)}.wide-dialog{width:min(1120px,calc(100% - 30px))}.admin-table{overflow:auto;margin:20px 0}.admin-table table{min-width:620px}.admin-table th:first-child{width:auto}.admin-table td{font-size:12px}.admin-table th,.admin-table td{display:table-cell!important}.user-editor{padding:20px;border:1px solid var(--line);border-radius:10px;margin-top:20px;background:#F4F6FA}.editor-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:20px;flex-wrap:wrap}.analysis-filter{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}.analysis-filter .field{flex:1;min-width:145px}.admin-metrics{margin:24px 0 15px}.admin-metrics .metric strong{font-size:28px}.admin-table progress{height:7px;width:70px;accent-color:var(--accent)}.admin-table td:nth-child(3){white-space:nowrap}.field input[readonly]{background:#F4F6FA;color:#475569}@media(max-width:800px){.admin-nav{display:none}#account-box{display:none}.session-card{padding:25px}.admin-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.admin-metrics .metric{min-width:0}.admin-metrics .metric strong{font-size:23px}.admin-metrics .metric-label{font-size:10px}.analysis-filter button{flex:1}.topbar-tools{flex-wrap:wrap}.analysis-filter{gap:10px}}@media(min-width:801px){#mobile-account{display:none}}

.ticket-translation{margin:20px 0;padding:18px 20px;border-left:3px solid #0062B2;background:#E7F0FA;border-radius:0 8px 8px 0}.ticket-translation h3{font-size:13px;margin:0 0 12px;color:#0A2A4A}.ticket-translation .description{margin:0;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}

.ticket-timer{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:10px;font-size:11px;color:var(--muted)}.timer-value{font-variant-numeric:tabular-nums;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:14px;color:var(--ink);letter-spacing:.3px}.timer-state{font-size:10px;color:var(--accent)}.detail-timer{margin:16px 0;padding:12px 16px;border:1px solid var(--line);border-radius:8px}.detail-timer .ticket-timer{margin:0}.detail-timer .timer-value{font-size:22px}.detail-timer .hint{margin-bottom:0}

/* Soft priority backgrounds retain the written priority and status labels. */
#tickets tbody tr[data-ticket-priority="Urgente"]{background:#fbe9e7}
#tickets tbody tr[data-ticket-priority="Alta"]{background:#fff0e2}
#tickets tbody tr[data-ticket-priority="Media"]{background:#fff8dc}
#tickets tbody tr[data-ticket-priority="Baja"]{background:#edf6e8}
#tickets tbody tr[data-ticket-priority] .muted,#tickets tbody tr[data-ticket-priority] .ticket-id,#tickets tbody tr[data-ticket-priority] .ticket-sub,#tickets tbody tr[data-ticket-priority] .ticket-timer{color:#59675f}

/* Ubimel official brand: ubimelmiteco.com brand.css */
.primary{background:#0062B2;border-color:#0062B2;color:#FFFFFF}
.primary:hover{background:#0A2A4A;border-color:#0A2A4A}
.brand{color:#0062B2}.brand-mark{background:#0062B2;color:#F4D32F}
.nav{color:#0062B2}.nav-count{color:#062038}